Signorelli & Associates, Inc. provides consulting, instructional design, and technical and business writing services to our clients who strive to ensure customer success with their products and services.

Consulting
We specialize in helping clients polish their customer engagement process, from initial prospecting call to post sale training, installation, and support. Customer engagement usually involves many functions in large companies, so the cross-functional work patterns are key to success. Typically, a consulting engagement involves the following:
• Workflow mapping to document existing engagement process
• Research on alternatives, including best practices in the industry
• Recommended engagement changes
• Facilitated, cross-functional go-to-market planning
• Implementation plan and change management
• Development of training, sales tools, and other support tools to deliver the process changes

Some projects require all these services, while others only require a few. Call us today to discuss your needs and how we can help you achieve your short and long term goals, especially:
• Product launches
• ERP or CRM implementations
• New sales processes
• Support, customer training, or implementation challenges
• Workflow documentation

Instructional Design
Signorelli has designed and developed literally hundreds of training projects, all to specific customer requirements. If you need to launch a product, train users on system technology, prepare from an uplift in the size of your sales force, or improve sales through use of best practices, call Signorelli. We will assess your needs, design and develop a training program to meet those needs, build it fast, build it well, and build it within your budget.

Business and Technical Writing Services
Industrial user manuals, factory process documents, research white papers, medical monographs. These are just some of the content-rich writing projects Signorelli handles for our clients. The focus is always on end user success, be that user your customer, internal employee, or regulator. For that purpose, clarity is king, and we specialize in straightforward communication of complex information. Our writers are proven professionals you can count on.

Our website is currently under construction. We provide technical writing, training, and consulting services to organizations.

Please contact us at the following:

tony@signorelli.biz
651-523-7201

1790 Neal Ave
Stillwater, MN 55082